Accessibility Statement

Last updated: June 8, 2026

Our accessibility commitment

We believe everyone deserves equal access to information about fire safety and our services. We design and maintain this Website with the goal of being:

• Perceivable — content is presented in ways all users can perceive (text alternatives for images, sufficient colour contrast, scalable text)
• Operable — the Website can be navigated using a keyboard alone, without requiring a mouse or precise pointer movement
• Understandable — content uses clear language, predictable layout, and consistent labelling
• Robust — the Website works with assistive technologies including screen readers, screen magnifiers, and voice-recognition software

Accessibility features built into this Website

• All meaningful images include alternative text descriptions
• Headings are used in a logical hierarchy so screen readers can navigate the page structure
• Forms have clear labels and visible focus indicators for keyboard users
• Colour contrast across text and interactive elements meets WCAG AA standards
• The site reflows responsively for mobile devices, tablets, and screen-magnifier zoom levels
• No automatically-playing audio or video that could disorient users with sensory sensitivities

Known limitations

While we work toward full WCAG AA conformance, the following limitations may apply:

• Some embedded third-party content (e.g., Siemens product imagery, YouTube video embeds) inherits accessibility from the original source and may have minor accessibility gaps outside our direct control
• Older content on the Website may not be fully optimized — we update content systematically as we identify gaps
• Some downloadable PDF documents (e.g., third-party white papers) may not be fully accessible to all assistive technologies

If you encounter any specific accessibility issue, please tell us — we will work to resolve it or provide the content in an accessible alternative format.

Alternative formats

If any content on this Website is not accessible to you, we can provide it in an alternative format at no cost. Contact us and we will work with you to deliver the information in a format that meets your needs.

Feedback

We welcome feedback on the accessibility of our Website. If you have an accessibility issue to report, a suggestion for improvement, or a request for content in an alternative format, please contact us. We aim to respond to accessibility requests within five business days.

Ongoing improvement

We review and improve the accessibility of this Website on an ongoing basis. For external resources on accessibility in Ontario, see the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Integrated Accessibility Standards Regulation.

Contact us about accessibility